Your Step-by-Step Costco Credit Card Login Help Guide

Managing your Costco Anywhere Visa® Card by Citi online makes it easy to check balances, track cashback rewards, pay bills, and monitor your transactions. If you’re not sure how to log in or you’re a new user, this simple step-by-step guide will walk you through everything you need.


🔹 Official Login Link for Costco Credit Card

Before anything else, always use the correct login page.
Costco credit cards are issued by Citibank, so the real login URL is:

👉 https://online.citi.com/

⚠️ Avoid look-alike sites — only Citi hosts the official login.


How to Log In to Your Costco Credit Card (Step-by-Step)

Step 1: Visit the Citi Login Page

Open your browser and type:
👉 online.citi.com

You’ll land on Citi’s secure sign-in portal.


Step 2: Enter Your User ID & Password

On the login form:

  • Enter your User ID

  • Type your Password

Then click Sign On.

Make sure:

  • Caps Lock is OFF

  • There are no extra spaces in your credentials


🔐 Step 3: Complete Verification (If Required)

Citi may send a:

  • Verification code (OTP) to your phone/email

  • Or ask a security question

Enter the correct verification to proceed.


You’re In – What You Can Do Inside Your Costco Visa Dashboard

After signing in, you can:

  • 📊 View recent transactions

  • 💳 Check balance & available credit

  • 💰 Track your Costco cashback rewards

  • 📅 Make one-time or scheduled payments

  • 🔁 Set up Autopay

  • 🧾 Download monthly statements

  • 🔔 Enable alerts (payment due, transactions, etc.)

  • 🛡 Lock/unlock your card

  • ✏ Update personal information

Everything is available 24/7 online or in the mobile app.


🔹 How to Log In Using the Citi Mobile® App

If you prefer your phone:

  1. Install Citi Mobile® App (Android/iOS)

  2. Tap Sign On

  3. Enter User ID & Password

  4. Complete verification if asked

  5. Access your Costco Visa account instantly

The app also supports Face ID or Fingerprint Login.


New User? How to Create Your Online Costco Citi Account

If you haven’t registered online yet:

  1. Go to online.citi.com

  2. Click Register for Online Access

  3. Enter:

    • Card number

    • Name on card

    • ZIP code

    • Date of birth

  4. Create your User ID & Password

  5. Verify your identity

  6. Return to the login page and Sign On

Registration takes less than 3 minutes.


🔧 Troubleshooting: Costco Citi Login Not Working?

If login fails, try these quick fixes:

✔ 1. Reset your User ID or Password

Use Forgot User ID / Forgot Password.

✔ 2. Clear your browser’s cache & cookies

Fixes loading and security errors.

✔ 3. Disable VPN or Proxy

Citi blocks suspicious IP addresses.

✔ 4. Switch browsers

Chrome → Safari → Edge → Firefox.

✔ 5. Try another device

Phone → Laptop or vice versa.

✔ 6. Switch your network

Try mobile data instead of Wi-Fi.

✔ 7. Check Citi system status

Occasionally, the site is under maintenance.

✔ 8. Contact Citi Support

If your account is locked or verification fails.

Use the number on the back of your Costco credit card.

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Last modified: 2025-12-02Powered by